Our Approach

We deliver Quality and Improvement courses and we’re a Main Provider on the Register of Apprenticeship Training Providers.

Subcontracting Arrangements

If apprentices also need to enrol for Functional Skills English and Maths programmes alongside their main programme, we work closely with our selected sub-contractor, Qualitrain, to deliver this since they have specialist expertise including links to awarding bodies.  To support this arrangement, we completed a robust due diligence and contracting process and we conduct regular programme and contract reviews to ensure all requirements are, and continue to be, met in full. We pass 100% of the funding for these sub-contracted programmes directly to our sub-contractor and do not take a management fee for Capella.

Occasionally we also sub-contract Leadership & Management modules to Qualitrain since they have specialist expertise in this area too, and we always follow the same rigorous processes.

Prior to confirming any sub-contract delivery, we agree the use of subcontractors with employers, confirming details in the contract schedule including the reason for subcontracting, all services to be sub-contracted and how we determined the associated costs.

Flexible Options for Enrolment and Delivery

Our funded programmes are completely flexible…

  • Open-registration for 1 person or more
  • In-house groups for 12-16 people
  • Supply Chain programmes to engage and upskill your suppliers and partners

Contact us today for details of forthcoming programmes or to discuss your requirements. 


We have robust policies, processes and practices for safeguarding. Our published aims are to:

  1. Provide a safe and supportive environment for all people to learn, develop, and work.
  2. Help to promote educational outcomes for all
  3. Identify any individuals who may be suffering, or are likely to suffer, abuse or harm and ensure these instances are reported and actioned appropriately, ensuring that the individual is the central focus.
  4. Foster good relations between people sharing a common characteristic and those who don’t share that characteristic, and create a fully inclusive environment that is free from bullying, harassment and discrimination (see Capella’s Equality, Diversity and Dignity at Work Policy for further information)
  5. Stay abreast of changes in published guidelines on Safeguarding and Safe Recruitment.
  6. Comply with all regulations and statutory duties in relation to Safeguarding.
  7. Create a safe space for free and open debate.
  8. Support activities linked to promoting/delivering the Education Inspection Framework (EIF), in particular those relating to Behaviour and Attitudes.
  9. Promote a sense of community cohesion both within our provision and within the wider external community.
  10. Challenge poor practice in the workplace if identified.
  11. Ensure that “everyone is responsible” for fulfilling the purpose and aims of this policy.
  • Client Testimonials

    Examples of Our Clients

  • Capella Clients
  • Testimonials

    • Capella have provided a superbly structured programme, and have proven to be entirely supportive of delegates in completing their apprenticeship with confidence. Key to this has been the instructor’s knowledge of the subject matter, allowing him to apply the theory to a variety of scenarios in the delegates’ work. We have appreciated the instructor being approachable, flexible and understanding of the challenges of extra-curricula activity for people with busy jobs. All staff that we’ve engaged with at Capella have been professional, welcoming and clear in their communication.

      Mark Robbins, Retail and Pension Operations Training and Communications, Fidelity International

    • Capella’s focus on developing long-term relationships and their continual search for innovative approaches to upskilling has enabled Toyota and many other employers to learn and apply best practice Problem Solving tools which deliver great outcomes for all. In our experience, no other training provider has taken such a lead role in the development of sector wide initiatives such as the Automotive Industrial Partnership and development of the ‘improvement suite’ of Apprenticeship standards. Capella constantly seeks innovative opportunities to deliver an excellent service to the learner and to the business.

      Paul Fitzpatrick | Senior Manager | Toyota UK

    • We have found Capella really professional and flexible and their passion for delivering high quality training is a culture we have in common between us and has made working with them highly beneficial. Their knowledge of the automotive sector in particular has also been very useful and has simplified working together to create a really excellent training programme. In addition, they have managed to modify their usual commercial programmes in line with government approved apprenticeship standards, which has enabled us to utilise our Apprenticeship Levy to fund the training.

      Chris Bauman | Group Managing Director

    • Capella are delivering the Business Improvement L4 programme to a cohort of 12 staff at our Barnard Castle site. We chose Capella after a series of meeting with Kate and her team and from day 1 we have been impressed with the professionalism, enthusiasm and knowledge of the team. The staff have really thrived on the learning schedule and through working with the programme tutors and we have had nothing but positive feedback. Internal changes on site have impacted on the programme delivery, which Capella took this in their stride, adapting delivery timelines, providing support and working with those facing change has added another dimension to the relationship that has been developed between the site and Capella. While still in delivery mode GSK already believes that the programme has been a success for all involved and we look forward to its completion and sharing that success within the organisation.

      Tim Buchanan | Apprenticeship Vendor Manager | Talent, Leadership and Organisation Development- Centre of Excellence

    • Capella worked closely with Wilko to deeply understand our needs at a strategic and operational level, helping us to jointly explore a range of options to meet these needs. Capella have an experienced team of Lean Six Sigma experts. Their programme design, management expertise and resources are second to none. Wilko have been allocated a dedicated Account Manager which helps us ensure the learner is always front of mind. Capella’s programmes have developed the knowledge, skills and drive of our Wilko delegates to seek and implement improvements in every process, constantly reducing costs, waste and inefficiencies. Capella also enabled Wilko’s leadership of continuous improvement to be showcased through the publication of an extensive article for the Chartered Quality Institute's Quality World magazine.

      Teresa Ward, Wilko Talent Programme Manager, Wilko

    • I would sincerely like to thank you again and the fabulous team at Capella for the dedication shown in achieving the Black Belt qualification. It is such a pleasure to work so closely with passionate professional people and I hope our partnership continues to grow especially with the role out of the new standards.

      Richard Bates, Managing Director, Qualitrain

    • "Capella are a company that keep to their word, they have supported me fully during and even after my projects have been completed. The coaching team are always on hand to help with any issues and often put themselves out to ensure support is available. Highly recommend anyone looking to progress their career to take a look at Capella."

      Chris Woodcock, Jaguar Land Rover