Apprenticeships Our Approach

We deliver Quality and Improvement courses and we’re a Main Provider on the Register of Apprenticeship Training Providers.

Subcontracting Arrangements

If apprentices also need to enrol for Functional Skills English and Maths programmes alongside their main programme, we work closely with our selected sub-contractor, to deliver this since they have specialist expertise including links to awarding bodies. To support this arrangement, we completed a robust due diligence and contracting process and we conduct regular programme and contract reviews to ensure all requirements are, and continue to be, met in full.

We pass 92.5% of the funding for these sub-contracted programmes directly to our sub-contractor and take a 7.5% management fee for Capella. This management fee covers Capella’s costs for managing the sub-contractor including Quality Monitoring and Assurance activities such as observations of Functional Skills tutors and regular progress reviews. A full list of the tasks that are completed by Capella is included in the signed contract we have with the sub-contracted provider.

Prior to confirming any sub-contract delivery, we agree the use of sub-contractors with employers, confirming details in the contract schedule including the reason for sub-contracting, all services to be sub-contracted and how we determined the associated costs.

Summary of Rationale for Subcontracting

Reasons for subcontracting – access specialist expertise in Functional Skills English and Maths including links to awarding bodies

Level of subcontracting – all Functional Skills English and Maths if apprentices don’t already have exemptions

Distance subcontracting – delivery/assessment is now 100% online since this provides increased flexibility for apprentices/employers, however arrangements can be made for face-to-face delivery where this is jointly agreed by all parties

Actions taken to effectively oversee – annual Contract Review plus monthly Operational Management Review

Value added by subcontracting – specialist provision for mandatory qualifications

Enrolment and Delivery

Our funded programmes are completely flexible…

Open-registration for 1 person or more
In-house groups for 12-16 people
Supply Chain programmes to engage and upskill your suppliers and partners

Contact us today for details of forthcoming programmes or to discuss your requirements.

Safeguarding and Prevent Policy Intent

1. Provide a safe, supportive, open and transparent environment for all people to learn, develop, and work.
2. Create a safe space for free and open discussion and disclosure, recognising that an individual may not disclose everything all at once and that maintaining an open dialogue is therefore important.
3. Take a “zero tolerance” approach to all forms of abuse (including sexual violence, sexual harassment and peer on peer abuse) (See Appendix 4 for further information)
4. Foster good relations between people sharing a common characteristic and those who don’t share that characteristic, and create a fully inclusive environment that is free from all forms of bullying, harassment and discrimination (see Capella’s Equality, Diversity and Dignity at Work Policy for further information)
5. Promote and reinforce fundamental British Values, founded on tolerance and respect for others.
6. Ensure that all apprentices/delegates, Associates, Advisory Board Members and Training Delivery Sub-Contractors are:
7. Identify any individuals who may be suffering, or are likely to suffer, abuse or harm (including harmful sexual behaviour, sexual harassment and/or online abuse) and ensure these instances are reported and actioned appropriately, ensuring that the individual is the central focus.
8. Stay abreast of changes in published guidelines on Safeguarding, Safe Recruitment and the Prevent Duty.
9. Comply with all regulations and statutory duties in relation to Safeguarding, Safe Recruitment and the Prevent Duty.
10. Help to promote educational outcomes for all, and support activities linked to promoting/delivering the Education Inspection Framework (EIF), in particular those relating to Behaviour and Attitudes.
11. Promote a sense of community cohesion both within our provision and within the wider external community.
12. Challenge poor practice and inappropriate behaviour (including between peers) where identified (See Appendix 4 for further information regarding peer-on-peer abuse)
13. Ensure that “everyone is responsible” for fulfilling the purpose and aims of this policy.

See all our policies in full here

Testimonials

Capella have provided a superbly structured programme, and have proven to be entirely supportive of delegates in completing their apprenticeship with confidence. Key to this has been the instructor’s knowledge of the subject matter, allowing him to apply the theory to a variety of scenarios in the delegates’ work. We have appreciated the instructor being approachable, flexible and understanding of the challenges of extra-curricula activity for people with busy jobs. All staff that we’ve engaged with at Capella have been professional, welcoming and clear in their communication.

Mark Robbins, Retail and Pension Operations Training and Communications, Fidelity International
Capella’s focus on developing long-term relationships and their continual search for innovative approaches to upskilling has enabled Toyota and many other employers to learn and apply best practice Problem Solving tools which deliver great outcomes for all. In our experience, no other training provider has taken such a lead role in the development of sector wide initiatives such as the Automotive Industrial Partnership and development of the ‘improvement suite’ of Apprenticeship standards. Capella constantly seeks innovative opportunities to deliver an excellent service to the learner and to the business.

Paul Fitzpatrick | Senior Manager | Toyota UK
We have found Capella really professional and flexible and their passion for delivering high quality training is a culture we have in common between us and has made working with them highly beneficial. Their knowledge of the automotive sector in particular has also been very useful and has simplified working together to create a really excellent training programme. In addition, they have managed to modify their usual commercial programmes in line with government approved apprenticeship standards, which has enabled us to utilise our Apprenticeship Levy to fund the training.

Chris Bauman | Group Managing Director
Capella are delivering the Business Improvement L4 programme to a cohort of 12 staff at our Barnard Castle site. We chose Capella after a series of meeting with Kate and her team and from day 1 we have been impressed with the professionalism, enthusiasm and knowledge of the team. The staff have really thrived on the learning schedule and through working with the programme tutors and we have had nothing but positive feedback. Internal changes on site have impacted on the programme delivery, which Capella took this in their stride, adapting delivery timelines, providing support and working with those facing change has added another dimension to the relationship that has been developed between the site and Capella. While still in delivery mode GSK already believes that the programme has been a success for all involved and we look forward to its completion and sharing that success within the organisation.

Tim Buchanan | Apprenticeship Vendor Manager | Talent, Leadership and Organisation Development- Centre of Excellence
Capella worked closely with Wilko to deeply understand our needs at a strategic and operational level, helping us to jointly explore a range of options to meet these needs. Capella have an experienced team of Lean Six Sigma experts. Their programme design, management expertise and resources are second to none. Wilko have been allocated a dedicated Account Manager which helps us ensure the learner is always front of mind. Capella’s programmes have developed the knowledge, skills and drive of our Wilko delegates to seek and implement improvements in every process, constantly reducing costs, waste and inefficiencies. Capella also enabled Wilko’s leadership of continuous improvement to be showcased through the publication of an extensive article for the Chartered Quality Institute's Quality World magazine.

Teresa Ward, Wilko Talent Programme Manager, Wilko
I would sincerely like to thank you again and the fabulous team at Capella for the dedication shown in achieving the Black Belt qualification. It is such a pleasure to work so closely with passionate professional people and I hope our partnership continues to grow especially with the role out of the new standards.

Richard Bates, Managing Director, Qualitrain
"Capella are a company that keep to their word, they have supported me fully during and even after my projects have been completed. The coaching team are always on hand to help with any issues and often put themselves out to ensure support is available. Highly recommend anyone looking to progress their career to take a look at Capella."

Chris Woodcock, Jaguar Land Rover