Service Sector
Organisations we've worked with in the Service Sector…
Programme highlights…
- Delivered multiple in-house Level 4 Improvement Apprenticeship programmes for 97 new hires at Barclays
- Launched multiple Level 4 Improvement Apprenticeship programmes for Capita to build capability and deliver service improvements for clients
- Delivered open Improvement Apprenticeship programmes at all levels to a broad range of employers including AXA insurance and Unipart Logistics, resulting in excellent outcomes for learners and employers
- Launched an in-house Level 4 Improvement Apprenticeship programme for law firm, Reed Smith and enrolled delegates onto the Level 5 programme to deliver process improvements and build their Continuous Improvement infrastructure
- Developed and delivered an in-house Change programme for Geotech to identify and develop future leaders
- Launched in-house Level 4 Improvement Apprenticeship programmes for investment management business Fidelity International (FIL) and enrolled delegates onto Level 5 programme to deliver strategic improvements
- Delivered Six Sigma Green Belt and Black Belt training and support for key people at MIRA to resolve key business issues
- Delivered a series of Interpersonal Skills modules for the IMechE Young Engineers programme
- Delivered Level 4 and Level 5 programmes for Homeserve learners
- Delivered the Level 4 and Level 5 Improvement standards and the Level 4 Quality Practitioner apprenticeships for Hastings Direct
- Delivered the Level 4 Improvement and Level 4 Quality Practitioner apprenticeships for Comdata
- Delivered the Level 5 Improvement and the Level 4 Quality Practitioner apprenticeships for Royal Mail
- Delivered the Level 4 Improvement Practitioner apprenticeship for several Aviva employees

Here’s what our clients say…
“Overall the programme has exceeded expectations both in format and choice of coaching staff. I would have no hesitation in repeating this exercise.”
Malcolm Buchanan, Technical Director, Instron
“The programme has tackled some difficult issues and resolved key problems – we’ll definitely use this approach again in future.” Graham Beddows, Quality Director, MIRA
“During this period of economic recession, the cost of our training programme is not a problem – but rather the solution to our future."
Steve Billingham, Managing Director, Geotech

Download our case studies to see the results we've delivered…