Celebrating Apprenticeship Success

We were celebrating Apprenticeship success with several of our clients and their learners in June. Capella held 3 closing events with learners, their managers and senior leaders from Brose, BWI Group, Fidelity, Magna, Sertec, Travelodge, and Wilko to formally recognise their achievements.

The Closing Event                                                            

Is an opportunity to congratulate learners and also share:

Capella Highlights

Programme Highlights

Employer Reflections

Richard Atkins – Fidelity Head of Transformation and Change

“We want to continuously improve, and this programme is key to achieving our aims, giving a better service, reducing waste, being curious.”

“Don’t accept the status quo, let’s be bold and brave, you’ve all got a role to play.”

Andrew Cole – Fidelity Head of Global Operations

“I initiated the programme, we’ve set ourselves on a journey to become Lean, to drive CI. It’s a fundamental part of our transformation programme and we want it to become part of our DNA. It’s been a great programme, providing the basics as well as richer skills.  I hope they’ll all become champions, we want them to be our leaders, to be proactive.”

“The projects show how much opportunity there is, operational processes are calling out for improvements, every small improvement goes a long way to reducing cost, increasing efficiency and quality, reducing risk and increasing customer experience. For us to be relevant and competitive, we need to improve every day. You’ve now got the skills to do this, need to continue making an impact.”

Brose Quality Director

“Tim’s project took extraordinary effort to gather data for decision making (especially during the pandemic when we couldn’t even access sites).  It was a really complex project. Thanks to Capella for all the support”.

Brose Logistics Director

“Michael, as a new graduate, has been working with others and I’ve seen a growth in him.  He’s been using the tools and my confidence and trust in him has grown.  Thanks to Sven.  Thanks also to Phil who did lots of work to support him”.

Phil – Brose

“Capella’s training was good and I really liked the EPA which tested skills and approach”.

Daryl – Sertec

“Course went really well and after EPA he’s carried on working with the team to implement additional countermeasures that have addressed 100% of the problem and we’ve been able to remove containments and internal firewalls”.

Nigel – BWI

“Phil’s’ Scrap Reduction project has had a cost and environmental impact. He’s used lots of tools and has shared the methodology globally.  He’s now done another project and I’ve seen an increase in his confidence and improved communication skills when he’s working with others”.

Jerome – Wilko CEO

“Very proud of achievements, congratulations to everyone, especially impressive to have continued delivering benefits during the pandemic”

“This has required investment of time and effort in yourselves, challenging yourselves and building a new mindset…can use these skills anywhere…you’ve now got this in your armoury…we’re on a journey of reinventing ourselves and to sustain this, we need to change the way we do things and we can only do this through our people, building processes that are repeatable and visible…this is not just about cutting costs, but how we better ourselves…you’ve faced business and personal challenges through the pandemic and you’re now ambassadors…we’re not stopping here…want 4 times more people trained.”

Phil – Wilko

“£100k cash benefits, 140 man-hour savings, 80% improvement in compliance-based process, 300% improvement in ideas generated”


What more can we say! Congratulations to our learners on the achievement of their apprenticeships. Thanks to the Capella Team for all their hard work and support.

Well done everyone!



  • Capella have provided a superbly structured programme, and have proven to be entirely supportive of delegates in completing their apprenticeship with confidence. Key to this has been the instructor’s knowledge of the subject matter, allowing him to apply the theory to a variety of scenarios in the delegates’ work. We have appreciated the instructor being approachable, flexible and understanding of the challenges of extra-curricula activity for people with busy jobs. All staff that we’ve engaged with at Capella have been professional, welcoming and clear in their communication.

    Mark Robbins, Retail and Pension Operations Training and Communications, Fidelity International

  • Capella’s focus on developing long-term relationships and their continual search for innovative approaches to upskilling has enabled Toyota and many other employers to learn and apply best practice Problem Solving tools which deliver great outcomes for all. In our experience, no other training provider has taken such a lead role in the development of sector wide initiatives such as the Automotive Industrial Partnership and development of the ‘improvement suite’ of Apprenticeship standards. Capella constantly seeks innovative opportunities to deliver an excellent service to the learner and to the business.

    Paul Fitzpatrick | Senior Manager | Toyota UK

  • We have found Capella really professional and flexible and their passion for delivering high quality training is a culture we have in common between us and has made working with them highly beneficial. Their knowledge of the automotive sector in particular has also been very useful and has simplified working together to create a really excellent training programme. In addition, they have managed to modify their usual commercial programmes in line with government approved apprenticeship standards, which has enabled us to utilise our Apprenticeship Levy to fund the training.

    Chris Bauman | Group Managing Director

  • Capella are delivering the Business Improvement L4 programme to a cohort of 12 staff at our Barnard Castle site. We chose Capella after a series of meeting with Kate and her team and from day 1 we have been impressed with the professionalism, enthusiasm and knowledge of the team. The staff have really thrived on the learning schedule and through working with the programme tutors and we have had nothing but positive feedback. Internal changes on site have impacted on the programme delivery, which Capella took this in their stride, adapting delivery timelines, providing support and working with those facing change has added another dimension to the relationship that has been developed between the site and Capella. While still in delivery mode GSK already believes that the programme has been a success for all involved and we look forward to its completion and sharing that success within the organisation.

    Tim Buchanan | Apprenticeship Vendor Manager | Talent, Leadership and Organisation Development- Centre of Excellence

  • Capella worked closely with Wilko to deeply understand our needs at a strategic and operational level, helping us to jointly explore a range of options to meet these needs. Capella have an experienced team of Lean Six Sigma experts. Their programme design, management expertise and resources are second to none. Wilko have been allocated a dedicated Account Manager which helps us ensure the learner is always front of mind. Capella’s programmes have developed the knowledge, skills and drive of our Wilko delegates to seek and implement improvements in every process, constantly reducing costs, waste and inefficiencies. Capella also enabled Wilko’s leadership of continuous improvement to be showcased through the publication of an extensive article for the Chartered Quality Institute's Quality World magazine.

    Teresa Ward, Wilko Talent Programme Manager, Wilko

  • I would sincerely like to thank you again and the fabulous team at Capella for the dedication shown in achieving the Black Belt qualification. It is such a pleasure to work so closely with passionate professional people and I hope our partnership continues to grow especially with the role out of the new standards.

    Richard Bates, Managing Director, Qualitrain

  • "Capella are a company that keep to their word, they have supported me fully during and even after my projects have been completed. The coaching team are always on hand to help with any issues and often put themselves out to ensure support is available. Highly recommend anyone looking to progress their career to take a look at Capella."

    Chris Woodcock, Jaguar Land Rover